Which products are best for my skin type?Finding the right products for your specific skin type is so important, but not always so simple. Get in touch with us at firstname.lastname@example.org and we are more than happy to answer any questions you may have about products and skin concerns.
Do I have to follow the 10-step skincare routine?The 10-step skincare routine is built as a template for you to create your own personal routine. You absolutely do not have to follow all 10-steps every single day, but it is important that you cleanse, exfoliate, moisturize and sun protect your skin. It’s not about how many products you can accumulate into your routine, but using the right products that are designed to meet your skin needs and concerns. To maximize product absorption, remember to apply your products from thinnest to thickest consistency.
Where are your products sourced?We scout, test, and handpick quality beauty products from Korea, Japan, and other Asian-inspired brands to offer the most gentle, nourishing, and results-proven products. Ooey Dewy works directly with the brands and their authorized distributors, and guarantees authenticity of every product we carry.
How do I know if the date on my product is the expiration or manufactured date?Majority of Asian cosmetics have the manufactured date printed on its packaging. If you’re ever unsure whether the date on your product refers to the manufacturing or the expiration date:
제조 refers to ‘manufactured date’
까지 refers to ‘best before date’
Ooey Dewy inspects for each expiration date before shipping out your order. If you’re unclear about your product’s expiration date, please email us at email@example.com.
Should I be cautious when introducing a new product to my routine?When introducing any new product to your skin, it’s always important to patch test. Patch testing helps prevent an angry reaction to an ingredient that you might not have known you are sensitive to. Everyone’s skin reactions are different—what works for your best friend might be the opposite for you.
How do I know if my skin is purging or breaking out?Purging is a term that is often referred to when your skin gets worse before it gets better. Purging occurs when you are using a product with active ingredients such as AHA, BHA, enzymes, or retinol that accelerate skin turnover. Any products that increase skin turnover may speed up the process of clogged pores growing into an army of pimples. These pimples should occur in areas where you typically get breakouts or clogged pores. The longer you use these products, the clearer your skin should become.
If you are using products without any active ingredients that accelerate skin turnover, you could be reacting to the product. Either your skin is sensitive to an ingredient in the product, or an ingredient is causing your pores to clog. If you are noticing new pimples in areas that you usually don’t breakout, this could also be a sign that you’re reacting and not purging.